Bad news!

Clarins Gentle Night Cream is no longer available

Bad news everyone! The one and only, Clarins Gentle Night Cream, has been discontinued. I’ve been looking for my favourite night cream for the last few weeks and it has been sold out everywhere. I thought it was suspicious and so I decided to email Clarins (uk) yesterday. I received the reply with the bad news today. I’m disappointed that they didn’t warn people in advance about this decision since I would have bought more, enough to last me this whole year. However, I also have some great news…I’ve finally gotten hold of the product of my dreams…

Thank you for your email enquiry.  Unfortunately the Gentle Night Cream has been discontinued and we are very sorry for any disappointment this may cause you.

We have forwarded your email to our Paris head office so they are aware of your continued interest in the product.

SkinMedica Retinol Complex 0.5

My biggest issue right now will be to replace the Clarins night moisturizer with another one. However, I’ve got something else going on that’s far more interesting. And that is, the SkinMedica Retinol Complex 0.5. Since I live in Sweden and SkinMedica does not allow authorized sellers to ship their products to European countries I had to go through a non-authorized site, Strawberrynet.com.

“Is my SkinMedica product authentic? Could it be counterfeit?”

I wasn’t very happy about the fact that I had to order my SkinMedica product from a “grey-zone” site but it turned out to be absolutely fine. Apart from the price, which was doubled (compared with the prices at SkinMedica.com).

At first, I was a bit frightened that the Retinol Complex could be a fake. However, after watching a few videos and pictures of genuine products I was sure that the package was correct. It had the correct sealing stickers and the correct text and logos. I found nothing wrong with the box.

The bottle also looked genuine. No text or logos were misplaced or missing, the cream colour (light yellow-toned) was the same (I tested it on my hand), the batch number on the carbon box was the same as the batch number on the bottle and the consistency was exactly as described by other bloggers and youtubers. However, there was one issue that made me a bit worried. The bottle was scratched and the SkinMedica logo was a bit skew. My thought was “how can it be scratched when it was packed in two carbon boxes (one of them being very thick) that even were sealed?”. After speaking to my brother I calmed down. He said that some companies buy the products that don’t look “perfect” cheaper. This made sense to me. However, I still decided to send an email to SkinMedica customer service to find out if the batch number is a batch number they use and if the product is fresh. Here’s the respone I received today:

The only way to ensure your SkinMedica® product purchase is genuine is to purchase it through authorized medical practices, medical spas, authorized retailers or through SkinMedica.com. We cannot guarantee the product quality or authenticity of products purchased through any other outlet. I am not able to confirm product’s authenticity by its batch number, I can only provide the end of shelf life date for the product. For the batch 065KA1 it is 8/2017.

I also wrote to Strawberrynet.com a few days ago and asked them how they can guarantee that the Retinol Complex 0.5 is genuine and fresh. This is their reply I aslo received today:

Although we are not authorized resellers of SkinMedica products, please rest assured that we do source our products from actual authorized sellers.

As you may be aware, we source our products from suppliers around the world. As such we are able to obtain items from several markets around the world. We do guarantee that all items sold are 100% genuine and are covered by our total satisfaction guarantee.

With regards to your concerns about the product authenticity, we buy our product only from reputable suppliers and we have rigorous checking standards for every shipment before a product is allowed on our shelves for sale.

We hope this answers you queries and if there is anything further you require, please feel free to contact us again.

As you can see, they can’t prove that the product is genuine. It’s always a risk that it might not be authentic or that it might be counterfeit. However, buying with PayPal gives you some security and money back gurantee if it’s a fake. By the time I finish this product I hope I will be able to get it by a authorized seller and according to SkinMedica (yes I sent another e-mail asking about this too) this is something they are working on. I’ve provided pictures of the SkinMedica Retinol Complex 0.5 I ordered at the bottom of this page.

SkinMedica Retinol Complex Review and progress log with pictures

I’m planning to do a rather in depth review on the SkinMedica Retinol Complex 0.5 showing the progress and the effects it might or might not have on my skin. However, since I’ve never used Retinol before I have to start slowly and carefully by only using it one time per two weeks in the begining. This means that it might take a while before I can review the product. In the meantime, I will write other reviews and thoughts on skincare products.

Photos of the SkinMedica Retinol Complex 0.5
SkinMedica Retinol Complex 0.5 package box (6)

 SkinMedica Retinol Complex 0.5 package box (5) SkinMedica Retinol Complex 0.5 container SkinMedica Retinol Complex 0.5 container (5) SkinMedica Retinol Complex 0.5 batch number

SkinMedica Retinol Complex 0.5 consistency (2) SkinMedica Retinol Complex 0.5 container (4) SkinMedica Retinol Complex 0.5 consistencySkinMedica Retinol Complex 0.5 container (2)  SkinMedica Retinol Complex 0.5 container (3)SkinMedica Retinol Complex 0.5 package box SkinMedica Retinol Complex 0.5 package box (3) SkinMedica Retinol Complex 0.5 package box (2) SkinMedica Retinol Complex 0.5 package box (4) SkinMedica Retinol Complex 0.5 carbon box (2) SkinMedica Retinol Complex 0.5 carbon box

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